Call: (440) 682-1109
Toll Free: 866-227-8823

Hours: Monday - Friday 8:00a.m.-4:00pm Saturday 9:00a.m.-Noon

The Servisoft of Middlefield Performance Guarantee

EcoWater / Servisoft is so confident in the recommendations and system designs of our Water Treatment Specialists that we guarantee, in writing, your treated water quality will be as represented. This guarantee is valid for one year from the date of installation. If, in a reasonable time period, we cannot make the equipment perform as specified by adjustment, repair of replacement, EcoWater / Servisoft will remove the equipment and refund your money.

We stand behind everything we sell. Our experience and knowledge of well and city water, and water chemistry allows us to offer our ‘first in the industry’ written Performance Guarantee, which is in addition to the manufacturer’s Product Warranty.

Warranties / Certifications

 Our staff has earned the following achievements and certifications:

• Certified Water Treatment Specialists through the Water Quality Association obtaining their highest level offered, CWS VI
• WQA Certified Installers, CI
• EcoWater Systems Certified Sales Technicians
• EcoWater Systems Certified Service Technicians
• Service on the Ohio and Pacific Water Quality Association Boards

Our top of the line products from EcoWater Systems have earned these certifications:

• WQA Gold Seal
• NSF International
• UL Recognized Component Seal
• The EcoWater Advantage Warranty

 

Product Warranty

When we select a product to represent, promote and install the factory warranty is a big factor in our decision. Nothing shows manufacturing confidence like the way they warranty their product line. All of our products carry what we feel are as good as and better than the competitive products in the industry.

You can trust that our expertise and products will provide you with the best solutions and equipment!

Fill out the form below or call (440) 682-1109 for more information & a free quote!

Contact Us Checklist

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Nicole Sizler
19:21 25 Oct 21
Joe was out to service our water system and he was great! Friendly, knowledgeable,honest and professional - everything you hope for when someone comes out to your home!!
Rod Bagley
00:08 22 Oct 21
Good people think they will treat you right.
Jr Andrews
10:09 13 Oct 21
Servisoft of Middlefield was recommended to me by the previous homeowner to service my water system and I am very glad. I was able to get an appointment quickly, which was important to me as I’m new to using a whole house water filtration system. As luck would have it, Dave showed up and was an amazing wealth of knowledge regarding Servisoft systems in general, as well as the filtration and reverse osmosis system in place and water type in my new neighborhood and had actually installed and perfected the system for the previous owner. Dave was Knowledgeable, courteous and I will recommend him and Servisoft of Middlefield far and wide!
Deb Foraker
17:22 06 Oct 21
Jason was punctual, personable and professionalVery pleased with service and highly recommend
Gordon Conway
21:35 30 Sep 21
Servisoft was just in for a long overdue routine maintenance. Dave was my technician and is very knowledgeable and professional He showed me how the system was functioning and the quality of the water we were getting. Very thorough.Gordon ConwayMantua
Randy Sacks
21:35 29 Sep 21
This company is very professional and they know their stuff. I’ve used them for years to install, maintain and repair drinking water equipment. Dave is a great technician he thoroughly explains everything, options how it works what I need and what I don’t.
tina russo
15:13 20 Sep 21
Dave was very professional and nice. Servisoft has serviced our water softener for years. Dave remembers us eveytime he comes.
Mike Speers
23:41 17 Sep 21
Jamie Horsburgh
15:37 17 Sep 21
Our technician, David, is always very professional, on time, communicates well, and loves my dog. I would highly recommend Servisoft.
JD W
03:19 17 Sep 21
Mark came out to the house, assessed the current water softener and even tested the water on site. Duane was able to take out the old and install the new softener the following week. Both Mark and Duane were extremely knowledgeable and professional, and they took the time to educate me on what my water needs are and how to care for the softener. Their service was excellent and much appreciated, especially considering a highly rated competitor plumber tried the hard sell on me the week before. Our water now tastes great and has no funny odor! Servisoft is fabulous!
Shauna Jo Hendershot
19:52 04 Sep 21
William Stock
18:11 02 Sep 21
Duane was as professional as any person I ever met. I would recommend Servisoft to all of my friends an ask them to ask for Duaine to do the installation. I am really impressed with his work an with Serviaoft. Thank you all so much . BILL STOCK
Ryan Fisher
16:46 25 Aug 21
I called Servisoft in the morning and they sent Duane out in the afternoon. He was prompt and knowledgeable about my 15 year old Whirlpool water softener. When I described the problem to him he immediately and accurately diagnosed it and was able to repair it with parts he had on hand. He was in and out of my house in one hour and my water softener was working as it did the day I bought it. I would highly recommend this company and Duane.
Candice Minello
17:52 14 Aug 21
We are very pleased with the service provided by Dave Baumgartner with Servisoft of Middlefield. We have not experienced a more knowledgeable service technician. Dave is courteous, professional, respectful of property, and always pays attention to detail. George and Candice Minello
Joe Pridemore
17:56 07 Aug 21
Joe did an outstanding job going over our system and fixing what needed to be fixed. Very informative when explaining how the system works and what we need to do to keep our water up and running.
tlmitchell99
16:59 28 Jul 21
Many years ago Servisoft provided the solution for clear, pure water in an area that can be challenging. I now use them for periodic routine maintenance and Joe is my ask - for tech.
Samantha Steiner
17:35 27 Jul 21
Jason always does a wonderful job when making a visit to look over our RO setup. He has been with us since install and we trust him a great deal with any recommendations or information he shares. Thank you!
brian hites
13:48 21 Jul 21
Dave was wonderful to work with on giving answers and also installing our water softener. Was very professional would recommend him to anyone having problems with water!
kevin cool
14:16 20 Jul 21
Duane did an excellent job of helping clear up our water issues, thanks again for a quick and reliable fix to our water problems.
Heather Gutman
17:08 15 Jul 21
Was able to to have technician come right out and he was able to fix the problem while he was at the house. Very knowledgeable and explained everything he was doing. Definitely recommend Dave and will ask for him for future services.
Laurissa Shaw
16:19 02 Jul 21
Great service! Fixed our problem and was very thorough! Explained everything in great detail! Would definitely use again!
Charles Easterday
00:47 02 Jul 21
Servisoft has always provided the best service from the initial installation of our water softener and water filtration system to the ongoing maintenance. In particular, Dave is always awesome to work with and always provides the best service.
Ryan M
01:13 30 Jun 21
This company is excellent! Top to bottom, every single person I spoke to was courteous and helpful. I got competing quotes around the area, and I felt very confident going with Servisoft. Price was great, but even more than that I enjoyed the people there. I talked to numerous employees from sales to admin to installers, and they were all awesome. Mark is a trip!
JonandLeslie McKnight
00:43 27 Jun 21
Jason and Joe arrived on time, actually early, and diagnosed our calcite tank problem. Replaced tank and checked system. Later, office staff Debbie corrected our bill and refunded disputed charges. Such a wonderful company to work with! I highly recommend to friends and neighbors!
Elaine Kohn
21:51 18 Jun 21
Joe and his helper arrived on time, provided the needed service, were friendly, knowledgeable, professional and provided additional information on our water softener system. Very pleased and will continue depending on Servisoft. Thank you
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